The Rental Process
From first quote to final pickup — here is exactly what to expect when you book with Zoe Event Rentals.
We run the same process for every event — 30 guests or 2,000 guests. It is clear, it is repeatable, and it is designed so you always know what comes next.
Five Steps From First Call to Final Pickup
Consultation
Share your event date, venue, guest count, and vision. We talk through what you need and what you should be thinking about — floor plans, delivery windows, and any venue-specific constraints we already know.
Proposal
You receive a line-item proposal within 24 hours — every item, every color, every quantity, and all fees itemized. No mystery line items and no verbal estimates.
Booking
Approve the proposal, sign the contract, and place a 50% retainer to lock your date. The balance is due 14 days before your event. Changes to quantities are welcome up to 7 days before delivery.
Delivery & Setup
Our crew arrives within your agreed delivery window and installs everything per your floor plan. Setup, placement, and final adjustments are included when selected. You walk into a finished space.
Breakdown
After the event, we return for a full teardown. Everything we delivered leaves with us — chairs, tables, linens, lighting, staging, and decor. The venue is left clean and ready for the next turnover.